Friday, April 5, 2013
They say the use of smartphones would have been a big help during the storm.
Communication was the key element missing in the days following Superstorm Sandy, residents said at a meeting with JCP&L executives Friday. Bridgewater resident Neha Limaye Pallod—who arranged the meeting and was joined by a few members of a statewide Facebook group she started to make JCP&L answer for its response to power outages in November—said the lack of information on a street level is where the system was truly flawed. Pallod and other residents met with JCP&L officials at their Morristown headquarters, and she said many made recommendations about how to fix communication for the future. Click here to read our Cover-It-Live story of live tweets from the meeting. “Calls are not getting logged correctly,” she said. “Reporting outages…
Thursday, April 4, 2013
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Thursday, April 4
Bridgewater resident Neha Pallod Limaye arranged a meeting Friday with JCP&L officials and residents around the state to discuss the power company's response to widespread power outages from Superstorm Sandy. Following the storm, and weeks waiting for power to return, Limaye created a Facebook page for those who want JCP&L to answer for their response to the outages. She later arranged a meeting with officials for residents in that group, and planned to bring questions they had raised about how the company prepared for the storm and how it will prepare in the future. The meeting is being held Friday from 10 a.m. to noon in JCP&L's headquarters in Morristown. Limaye is live tweeting the meeting, and you can follow along with her tweets in …
Monday, April 1, 2013
A meeting will be held with company executives Friday at their Morristown headquarters.
With the hope of getting answers about JCP&L's poor response in the restoration of power for customers in the wake of Superstorm Sandy, Bridgewater resident Neha Pallod Limaye has scheduled a meeting with officials at the company's Morristown headquarters. The meeting will be held Friday from 10 a.m. to noon for anyone interested in speaking to JCP&L officials about their response, or lack thereof, following the hurricane, and their plans for change in the future. Limaye initially started a petition to get JCP&L out of Bridgewater about a week after the hurricane, and also created a Facebook group to bring together people from across the state who were disappointed by the performance of the power company following Superstorm Sandy. The …
Sunday, March 24, 2013
Here is a recap of some of the top stories that were on Wayne Patch this week.
Here is a recap of some of the stories that were on Wayne Patch this week. School resource officers, specialty trained detectives who work exclusively in public schools, may be returning to the three middle schools after the positions were eliminated a few years ago. The Board of Education is considering bringing them back. The average homeowner’s municipal taxes could rise $59, the lowest increase in a decade, if the council approves its $78 million budget. Officials want Jersey Central Power & Light to be accountable to residents. Mayor Chris Vergano wrote and filed a notice this week to intervene as a third party in the matter of JCP&L’s request to the Board of Public Utilities to raise its utility rates. The Passaic County Department …
Friday, March 22, 2013
Town filed a notice requesting the utility upgrade its 'antiquated' and 'dilapidated' equipment. Officials want to hurt JCP&L in its 'pocketbook.'
Officials want Jersey Central Power & Light to be accountable to residents. Mayor Chris Vergano wrote and filed a notice to intervene as a third party in the matter of JCP&L’s request to the Board of Public Utilities to raise its utility rates. The notice was sent to Administrative Law Judge Richard McGill Monday. JCP&L has requested the BPU grant a 4.5 percent rate increase. The measure is intended to recoup some of the recovery costs associated with Sandy and other recent storms. JCP&L provides power to about 15 percent of the town. Officials blasted JCP&L for failing to restore power to thousands of residents and three nursing homes following Superstorm Sandy. Some homes were without power for 12 days. “We thought the best interest of …
Friday, February 22, 2013
Company will replace utility poles and trim trees near equipment.
Jersey Central Power & Light will invest $200 million this year to improve its infrastructure in North Jersey, the company announced Thursday. Local improvements include building a new distribution circuit to improve power to customers in the Butler-Riverdale area. This will help protect against future power losses. The upgrade is part of JCP&L’s $2.5 million investment to improve 90 such circuits. The upgrades are slated to improve service to 100,000 North Jersey customers. The company provides power to approximately 10 to 15 percent of Wayne. "The projects all work to serve all of our customers and improve distribution throughout the system," said Ron Morano, JCP&L spokesman. Utility poles will be inspected and replaced as needed. …
Friday, February 8, 2013
Power utility company ready to deploy workers where they are needed.
Jersey Central Power & Light continues to prepare for potential power outages due to the winter storm. More than 800 workers are ready to “tackle line repair work when it is safe to do so,” said Ron Morano, a JCP&L spokesman. Workers have been stationed in Dover and Newton and will be sent to areas if and when they are needed, Morano said. Hazard responders and forestry crews stand by ready to provide assistance during emergencies and remove downed trees. “We’ve taken many proactive steps and will be prepared to respond should we be needed,” Morano said. “The storm is forecast to be bad in North Jersey as opposed to the western part of the state.” Power outages can be found on the company’s website and the company’s new smartphone …
Thursday, February 7, 2013
Additional work crews will help restore service if necessary.
Jersey Central Power & Light is bringing in additional work crews in advance of the winter storm. The storm is forecast to drop a foot or more of snow in North Jersey beginning Friday afternoon. JCP&L President Don Lynch will hold a press conference in Dover on Friday at 10 a.m. to discuss the company’s preparation work in detail. JCP&L customers blasted the utility company in the days following Superstorm Sandy. Thousands of area residents were without power for more than a week after the storm. All available work crews and support personnel will work around the clock, if necessary, to restore service to customers who lose power due to Nemo, the company announced Thursday night. More than 100 work crews from FirstEnergy's Ohio Edison, The…
Downloadable app comes after customers demand better communication following Superstorm Sandy.
The parent company of Jersey Central Power and Light is touting its new mobile phone app, which the company says could be helpful during times of power outages. The app launched by FirstEnergy Corp. is free for its customers in the five states the company's utilities serve, and offers quicker access to outage maps, simplified reporting of outages, and access to personal account information. “Our new smartphone app and mobile website make it easier for our customers to stay in touch with us and conduct every-day transactions when they’re on the go, whether it’s reporting a power outage or paying a bill,” Ronald I. Green, vice president of Customer Service, said. “The new tools also make our simple and secure online bill payment programs …
Friday, January 18, 2013
Officials, residents blasted the utility company in wake of Superstorm Sandy.
The town’s complaint against Jersey Central Power & Light (JCP&L) will be filed with the state Board of Public Utilities within a few days. Mayor Chris Vergano has spearheaded an effort to have the BPU revoke the utility company’s license to sell power to Wayne residents since Tropical Storm Sandy. “This is going to be a long journey for us,” Vergano said a council meeting a few days ago. JCP&L provides service to only a few thousand residents, mostly on and near Black Oak Ridge Road. PSE&G provides power to the rest of the town. Thousands of residents were without power for days after Sandy made landfall in November. Some were without heat or hot water for nearly two weeks. Officials created an online petition for residents to sign in …
Just Karen
1:53 pm on Sunday, April 7, 2013
During Sandy we had great communication with JCP&L. We were following on Twitter and they practically gave up to the hour results and timelines. I feel they did just fine. more ›