Paul Miller BMW
(973) 696-6060
Paul Miller BMW is a locally-owned dealership serving Passaic, Morris and Essex counties. Paul Miller offers a variety new and pre-owned luxury vehicles and a variety of financing options. The dealership also sells BMW parts and accessorises and has an on-site service center for professional repair and maintenance services. Visit the Paul Miller BMW website for an overview of current specials and promotions.
Located in Passaic County NJ and serving nearby Morris County and Essex County New Jersey, Paul Miller BMW is your source for BMW Cars and SUV’s. Under the ownership of Paul Miller Auto Group, LLC since 2000 Paul Miller BMW is one of the largest BMW dealers in New Jersey as well as the nation. We also have the distinction of being the Nations Only 8-time winner of the BMW Center of Excellence Award. This is a true testament to our unmatched level of customer service and satisfaction.
- Hours: Mon 7:30am-8pm, Tue 7:30am-8pm, Wed 7:30am-8pm, Thur 7:30am-8pm, Fri 7:30am-6pm, Sat 8am-6pm
- Payments accepted: Cash, Check, Discover, Financing, MasterCard, Visa, American Express
Have been bringing my car there since 2003 for service without incidence mainly because I've only had oil change and new tires. But recently, I brought my car in for service due to burning oil smell. After paying over $1000, the smell was still there when I brought the car home. Called next day and spoke to service manager, Mr. Gruber, and told him I would like to bring the car back in to have it checked again. He told me to drive the car for at least a week to burn off the excess oil and then he actually told me not to bring it back the next day as I had requested because, he said, "I don't want to waste the time of my mechanics." What about the $1000 I WASTED! After 8 years of being a customer of Paul Miller BMW, I am disappointed in the actions of this serive MANAGER. Poor customer service by this "manager".
Have been bringing my car there since 2003 for service without incidence mainly because I've only had oil change and new tires. But recently, I brought my car in for service due to burning oil smell. After paying over $1000, the smell was still there when I brought the car home. Called next day and spoke to service manager, Mr. Gruber, and told him I would like to bring the car back in to have it checked again. He told me to drive the car for at least a week to burn off the excess oil and then he actually told me not to bring it back the next day as I had requested because, he said, "I don't want to waste the time of my mechanics." What about the $1000 I WASTED! After 8 years of being a customer of Paul Miller BMW, I will not be returning due to one 3 minute phone call with Mr. Gruber. Poor customer service.