JCP&L Assigns External Affairs Officer to Work With Passaic County Residents

A new external affairs officer with Jersey Central Power & Light (JCP&L) has been assigned to work exclusively with Passaic County municipalities.

Adelaida Colon will cover Passaic County as part of the company’s external affairs team in an effort to better communicate and work with county and local officials. Two other individuals have been hired to work with officials in Union and Sussex Counties.

Colon began working for JCP&L in 1988. She’s been supervisor of the customer service center in Pennsylvania.

Officials from Wayne and other North Jersey municipalities blasted JCP&L in the days and weeks following Superstorm Sandy. Some customers were without power for two weeks, including hundreds from Wayne. Mayor Chris Vergano and other leaders have attempted to have the state Board of Public Utilities revoke the company’s license to sell power in their municipalities.

“By expanding the number of area managers, out goal is to be more engaged in responding to local needs, particularly as it relates to resolving questions about the service we provide to individual communities,” said Mark Jones, vice president of external affairs for JCP&L.