Community Update

Extremely rude and overpriced, bait and switch.

After seeing there internet ad with a great price we decided to go to their shop for an estimate. After waiting for 30 minutes the owner came out and we spoke about the color we wanted and sizing. That's when he said I would have to remove my old counter myself or they could do it for a cost. I advised him that his internet ad said specifically "Installation included" and it also said in big bold letters "No Hidden Fees". When I pointed this out to him he went into a rant on how we should not say that in front of the customers, then proceeded to tell me he did not want my business. I couldn't believe how rude he was in front of my wife and baby, and all for pointing out his deceptive business practices. That's fine, fortunately he was overpriced and the next 2 estimates we received were well under his estimate without any hidden fees. Be careful of this bait and switch and compare prices. This was the most unprofessional and rude business owner I ve run across and if he handled business this way I d hate to see how he handles installations or worse yet customer service if there was an issue after the installation. Good riddance.